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Benefits
Exeeding customer expectations
Consistent customer experience
Completely in control
Ultimate user experience
Maximum First Time Fix
LEAN Customer Service
Rapid return on investment
Strong cross- and upsell results
Rapidly linked to external systems
Solutions
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About Morphis
About Morphis
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+31(0)73-62 34 097
Benefits
One software platform for service agents and online self service!
customer-expectation
Exceeding customer expectations
Predictive Analysis predicts why customers contact you.
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customer-experience
Consistent customer experience
Customer contacts always handled unambiguously.
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in-control
Completely in control
Reporting on both customer, process and employee level.
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user-experience
Ultimate user experience
Agent focus is always on helping the customer.
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first-time-fix
Maximum First Time Fix
Unnecessary customer contacts reduced to the minimum.
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customer-service
LEAN Customer Service
High scores in areas such as Error Proofing.
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rapid-return
Rapid return on investment
Loyalty will increase, and with it the customer value.
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results
Strong cross- and upsell results
Sales suggestions at just the right moment.
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link-external-systems
Rapidly linked to external systems
Multiple systems combined into one customer view.
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