Multiple systems combined into one customer view

link-external-systems

Rapidly linked to external systems

Multiple systems combined into one customer view

ProcessRunner has an adapter that facilitates a simple link to one or more sources of data. Information from different back-end systems can be presented, creating a perfect customer view. In addition, it is a simple matter to store data in other systems. And an off-the-shelf  CTI-link is available if you wish to integrate your telephony environment.

  • State of the art adapter technologie
  • Specific adapters for Microsoft Dynamics and SAP
  • CTI-link

Benefits